Technical Bid Manager

ISA is seeking a dynamic business and technology-focused professional to join our Cybersecurity Client Experience team. Reporting to the Vice President of Sales, the Technical Bid Manager oversees all aspects of proposal preparation, and ensuring quality and compelling bids are submitted in a timely manner.

You will be joining an exciting and rapidly growing company. This is an outstanding position offering an attractive salary, defined career path, and excellent employee benefits. This is a permanent, full time position to start immediately. Pay will be base salary plus incentives.

About Us: ISA is a cybersecurity-focused technology firm, with over 28 years of experience helping organizations of all sizes solve complex challenges relating to IT security.  We act as trusted advisors in providing services to help our clients define, implement and manage their strategies to minimize IT security related risk, and to provide a secure business environment for their employees and customers. We also deliver state-of-the-art cybersecurity solutions thanks to strong partnerships with the industry’s leading Technology Vendors.

Why Join Us? At ISA, every employee makes a P.A.C.T. to Embody Our Corporate Core Values, everyday.  Our core values (Passion for Excellence, Accountability, Commitment, Trust) shape the community and culture we have built and are an active part of everything that we do. We also believe that what will make you great is your individual contributions to your team; think of your team as a start-up that learn from each other. If you’re looking for autonomy and no old-fashioned hierarchy, ISA and you could be a match made in heaven. 

Key Responsibilities

    • Collaborate with salespeople, technical resources, vendors and other parties to make sure proposals are complete and address all customer requirements
    • Coordinate incoming bid requests and proposal responses and must organize and track all requests and responses
    • Work with internal teams to obtain an in-depth understanding of the services we offer and the documentation requirements
    • Understand ISA’s position in the industry to convey our company values
    • Review and understand all customer requirements to ensure that they are met in the proposal
    • Review current documentation and templates to suggest improvements
    • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
    • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
    • Advise the appropriate medium and structure for content
    • Standardize content within ISA customer and employee documentation
    • Revise content as updating is required

 

Job Requirements and Qualifications

      • At least 5 years’ experience as a technical writer and working on RFP documentation
      • Advanced experience with Microsoft Outlook, Word, Excel, SharePoint
      • Relevant working experience in technical writing of IT and/or Cybersecurity solutions and services
      • Ability to promptly deliver high quality documentation paying attention to detail
      • Be capable of simplifying complex technical concepts in layman terms
      • Knowledge of information security solutions and how they benefit end users
      • Research skills to gather relevant information of solutions, services and other companies ISA shares the market with
      • Must work well in a team. Creating documentation based on instructions from management while interpreting technical details from Senior Security consultants
      • Highly motivated to bring a fresh perspective to ISA’s written content
      • Proven motivator and time manager who can extract a high level of work from the team and ensure all deadlines are met efficiently and that the bid is of the highest quality possible
      • A high attention to detail, consistency and accuracy
      • Deadline driven
      • Thrive in a busy environment
      • Able to motivate a team

At ISA our mission is to help our clients make their businesses more secure, by delivering efficient and predictable outcomes. If you are seeking a culture that supports growth, fosters success and moves the industry forward, ISA may be the right fit for you.

Transportation

Connected to Islington subway/bus station. 

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